We are a Hong Kong company
with a global outreach

We are a Hong Kong company
with a global outreach

Our Clients

Innovative brings with it old-school, good manners, common sense and rapid response times coupled with the ever changing modern day knowledge and needs for computer support and software diagnostic evaluations.

Robert J. Campbell
Administrator
OLDHAM, LI & NIE

Innovative is truly remarkable. They bring strong knowledge, a demonstrated work ethic and invaluable communication skills. The Pavilions Resorts’ team have been very lucky to benefit from their expertise and caring professionalism.


THE PAVILIONS RESORTS LIMITED

We’ve worked with ISSS for well over 10 years and their service has always been great. They are reliable, honest and when issues arrive, they help us deal with the problems promptly. Given our experiences with the general level of service (or lack of) in the IT industry, ISSS ranks at the top.

Ravi Gidumal
Managing Director
TOWN HOUSE

I have used the services of Innovative Services Solutions Support for around 20 years. They have provided valuable IT support services throughout our office and have always been very efficient and responsive to our requirements. I have no hesitation in highly recommending their services.

Maureen Mills
Managing Director
EXECUTIVE HOMES HONG KONG LTD

As a small business, it is not always feasible to have a full-time IT support headcount.  ISSS solves this problem for small businesses like ours.  Their team is always helpful to solve any issues big or small.  Thank you ISSS.

Carmen Mak
General Manager
ILIVING INTERNATIONAL

With the professional services and support from the IT team of Innovative, you will always find yourself peace of mind for whatever IT issues you may encounter.

Tommy Chan
Administrator
THE HONG KONG CONFEDERATION OF INSURANCE BROKERS

Without ISSS our business could not have started or grown. A decade later and still no IT-headaches. Thank you ISSS.

Rupert Wilkinson
Executive Director
MEDIA PARTNERS ASIA

Knowledgeable team with great core competencies. They handle everything that comes their way and are a joy to work with! They have solved some very complicated issues quickly and with limited down-time. They are cognizant of the challenges that all business face with costs, and they squeeze the most out of our existing architecture and do not recommend unnecessary purchases.

Robert G. Kushner, Esq.
Managing Director
URBAN TREND

We have been using the services of ISSS for more than a decade and their level of commitment to superlative, personalised and on time service has helped us immensely in meeting the IT requirements of our own growth over the years.

Rajesh Nadkarni
General Manager
ASSUDAMAL & SONS (HK) LIMITED

We had struggled for some time to manage our IT infrastructure, finding ISSS was like switching on a bright light in a dark room. Their approach to customer service is second to none, they have become an integral part of our business.

Niccolo Santi
Managing Director
SV INTERNATIONAL DESIGN

Professional, trustworthy and have never failed to provide quality service from Day 1.

Dinesh & Alex
Founders
DISTRICT 15

After using ISSS for a couple of years I can genuinely comment that if it’s peace of mind with your computer you want these are the right guys to use. Always available, honest, fast, and completely able to convey what’s happening to even the most uninitiated of computer users. Out of all my business expenses this is easily the most valuable.

Colin Dawson
Managing Director, The George Group
The George Group in partnership with Howden Insurance Brokers (Hong Kong) Ltd

Have been using ISSS for almost 20 years now as they always pick up the call immediately to solve an IT issue with fast turn key solutions on software and hardware. Highly recommend the ISSS team.

Michael Maddess
CEO
ACTION ASIA EVENTS

The Elephant Foundation has used ISSS since our inception and we have consistently been super impressed with the high levels of service, knowledge and ability to solve problems. Always patient and ever available they are one service provider I am always happy to pay my fee to.

Colin Dawson
Founder and Director
The Elephant Foundation

ISSS are incredibly responsive and supportive at all times. Not only are they great tech support they also did a fantastic job of keeping us all calm during a very frantic and stressful period. They are great to have around in times of crisis! I have no hesitation in highly recommending them.

Alix Povey
Director of Administration
VIS EAST MOOT FOUNDATION LTD

I started using ISSS in 1994 when I set up my first company in Hong Kong and have used them ever since. They have helped educate and transform us from the age old office network system to our current cloud based office 365 which has made our entire groups connectivity and productivity so much better. The entire team especially Sunil, Vishal and Kaushik are all amazing to work with and do not know the meaning of CANNOT or WILL NOT and have and will continuously work at solving any problem big or small until it has been fixed. If you are looking to outsource your IT needs then I suggest you do not waste time looking at anyone else besides ISSS.

Raj (Deepak) Nagrani
Sales Director
MASTERPAN

Innovative has provided us with invaluable professional support. What stands out for us is how responsive, effective and reliable they are. Switching to ISSS was a smart move for us.

Christine Deschemin
Founder
RENEWED EDGE COUNSELLING & HYPNOTHERAPY

In recent years we have thoroughly enjoyed our working relationship, pro-active in support whilst remaining flexible, reliable, positive, always comfortable to give feedback as quickest as possible and strives to find innovative solutions to the many complex issues that arise time to time. We also take this opportunity to congratulate your support team who are always there with mature aptitude to assist us.

Manoj Nanik Mohanani
Director
MONARCH INTERNATIONAL LTD.

Having their support and swift response gives us the confidence to focus on our own tasks, leaving the IT issues to those we trust!

Zein Williams
CHILD WELFARE SCHEME

What a wise move to switch our IT service provider to ISSS! Sunil and his team are efficient and effective, offering sensible options and customized solutions to support our business. We have enjoyed working with them as the ISSS team is always ready to help and closely follow up with every issue. I strongly recommend ISSS to anyone looking for a professional I.T. team with a high level of service, expertise and experience.

Yvonne Chu
Director
THE OPEN CLASSROOM